Our solutions are not “cookie cutter” ones. Whether the customer is a fire department in Spain or a public agency in the U.K. or a military customer in the United States, we analyze customer needs, then design a product or Lion TotalCare® solution shown on the following pages.
Commitment to long-term partnerships
This means a focus in our customer relationships on more than “the sale”. We wish to foster a close working relationship in order to build trust. With trust, comes long-term partnerships that last long after the typical product sale.
For example, joint working committees between Lion and its customers are an essential part of our business processes. Openness in sharing ideas to improve joint business processes can only occur when trust is developed. Lion TotalCare® is our most ambitious expression of this commitment.
Dedicated internal research and development
Lion is the only company in the world in our industry with dedicated staff working on fundamental research, not gimmicks or do-dads. One of the few with as many as 35 patents, ranging from materials to pattern design.
In the end, our customers have a simple feeling about Lion – trust. They have confidence in our results because we work together as an internal team and as a partner with them to deliver the right solution for them.
Specialists in clothing logistics
Clothing is a different type of logistics challenge. There are many more stock keeping units (SKUs) than most product ranges and, as a three-dimensional, but non-rigid product, it can only be handled in certain ways. It is also unique, because it is a product worn on the body and must also be handled differently. Working with clothing also requires treating customers differently because they are wearing our products on their back and can't do their job without those products.
Our intimate familiarity with clothing products and logistics makes us stand out above most traditional clothing product suppliers and third-party logistics suppliers.
WE ARE A COMPANY DEDICATED TO UNIFORM AND PERSONAL EQUIPMENT SALES AND LOGISTICS IN THE CIVILIAN AGENCY, EMERGENCY SERVICE, AND MILITARY MARKETS.
Lion operates in three markets: the emergency services, military and civilian agency uniform, and personal equipment markets. In the emergency service markets, Lion and its affiliates are the largest provider of fire fighters personal protective equipment (PPE) in the world, outfitting more of the world’s largest cities than any other company. Lion has also led the global industry with its Lion TotalCare® service program for PPE that Lion now provides to over 40,000 fire fighters around the world.
In the military market, Lion and its affiliates are the largest provider of management services in the world through its Lion TotalCare® military contracts with the German Bundeswehr and U.S. Marine Corps.
